This just added 10/24/03 --- Nothing leaves my hands till I got full payment. I am tired of people jagging me around because I was nice enough to send them the trade first. For the reason like this: Oh Justin, I don't have a box, we did so many trades already, I'll send you one and then you can send me yours and then I will send you the second one. If you can't get it to me first and or don't trust me enough to send it to me first, hit the little X in the top right corner, cause it is done my way. Friends, long time customers, new guys, $50 buys, $3000 buys - no exceptions any more. I have been screwed by non payers and deal changers too many times.
Shipping If you were to be purchasing something from me, you would need to pay the shipping charges that we would agree upon. If I were to be buying from you, I would be expected to pay the charges. If we were doing a trade of any type, I would like you to pay for the shipping to me and I would pay for the shipping to you.
Other Shipping Notes
1. I do not use UPS any longer. I only send out through FED EX for boxes and the US Mail for smaller padded envelopes. I can go on and on about my bad luck with UPS.
2. I ship on Tuesdays and Fridays. That means if your guitar gets to me on Wednesday, I will not ship yours till Friday.
3 You must ship the guitar in a box. I will not except guitars that have been sent it just a hard shell case. This guitar/case was shipped in a box with lots of cushion and it was still destroyed through UPS. photo 1 photo 2
4. If you are shipping a guitar in a gig bag, make sure that the guitar can't move in side the box. If the guitar gets damaged on it way to me, most likely you will be getting your guitar sent back to you and you will find your self in a long battle with there insurance company. (if it is in a bag - even if packed well - you will probably lose)
5. Insure the guitar for at least one and a half it value. After dealing with the UPS claims department, you will see why.
6. Any guitar that has any type of crack in the neck (i.e. fret boards, around locking nut holes, head stocks) will be returned if not discussed before hand. NO SURPRISES!
7. Don't go to a "Mial Boxs Ect." type of place. They will charge you four times the amount then if you packed it yourself and took it to UPS or FED EX. If you take the box (pre-packed) to UPS it should cost you: CA to IL $20 to $25, FL to IL $20, NY to IL $15 to $20.
Cases The no case thing. The reason why I don't include cases with the guitars is because there could be a lot of confusion that way. I want you to know exactly what you are getting when you see a price. I could include the price of the case into the guitar and charge more for it, or do it with no case and have a lower price. Sometimes customers don't want a case. In many instances the customer will ask for a case and I will find him a case that they want, not the one that I assign to it. Some times when you purchase a guitar from different sites, it will say a case. The first thing you have to ask is it an OHSC, a press board case, a bag? this way you know that there is no case up front. If you would like any of the other types of cases, please just ask and we will work it out.
Process of transactions All transactions are done with money orders or cashier check, unless we have a past history of deals. Do not send cash through the US Mail. All items worth over $100 must be sent through UPS, FED EX, or USPS (insured for their value). Less then $100 and you can do it any way you would like. I would require you to send the money first. After I get the check or gear, I will send out your gear to you on the next day that I ship. I will provide you with a list of my references, so that you can contact them to find out about my reliability and honesty. Like any business, I need to get paid for my gear before it leaves my hands. You wouldn't call up a Guitar Center in a different state and tell them to send out a guitar and when you get it, you'll send them the money. It just doesn't work that way.
Returns If you are unsatisfied with anything that is purchased from me, you have the option of returning the piece of gear. I would need you to keep the gear in the same condition that it was sent to you in. You need to make up your mind with in 24 hours from receiving the gear. I would ask you to pay for all of the shipping charges that were incurred during the deal (to me and from me). Your satisfaction is required. I want to make dealing with me a pleasure and not a pain. I will do my best to make sure you are happy.
YOU CAN'T SURVIVE IN THIS BUSINESS WITHOUT REPEAT CUSTOMERS, SO I WILL DO MY BEST TO ENSURE THAT YOU WILL CONTINUE TO CONSIDER ME FOR YOUR MUSICAL GEAR NEEDS.
